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IT Support, Services, & Solutions
 

Frequently Asked Questions


 
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Who are these IT services for?

  • ITX3 provides information technology support and services to small businesses. Watch this quick video located under the What ITX3 Does for additional information

    • What IT services are offered by ITX3?

  • ITX3 offers a monthly Basic Service Package that should be implemented by businesses of any size to enhance security, ensure data redundancy, and monitor system health. Additional services encompassing Cybersecurity, Digital Management, IT Governance, and IT Operations categories to include help desk support are offered at a client's request.

    • Why ITX3, LLC?

  • As a small business itself, ITX3 understands your concerns and always has your priorities in mind when it comes to IT support, services, and solutions.

    • How do I contact ITX3?

  • You can contact ITX3 by phone, email, or consultation request.

    • How much do these IT services cost?

  • The Basic Service package is priced at a monthly rate and estimated after the consultation pricing. All additional services are assessed at an hourly rate.

    • What is the client portal login?

  • The Client Portal Login is for clients currently receiving services from ITX3, which includes a knowledge base of articles for frequently encountered issues and a method of submitting help desk tickets to ITX3 technical support.

    • I can't remember my client portal password.

  • No problem, you can reset it by selecting 'Forgot Password' on the client portal login page or email ITX3 technical support at Support@itxthree.com.

    • What does ITX3 stand for?

  • Information Technology Support, Services, & Solutions.

    • Do you sell computers?

  • Yes, through partnerships with Dell and other distributors ITX3 will find you the best price for the equipment you need, tailored to your requirements to include workstations, laptops, servers, and network equipment.

    • Do you sell other hardware and software?

  • Yes, through relationships established with distributors ITX3 can find a solution to meet your requirements and facilitate project requests.
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